Frequently Asked Questions
Got questions? We have answers!
FAQ - Geekfit Facilities
What is the difference between "Walk-In" and "By Request" staffed hours?
GeekFit walk-in hours mean that you can walk in at any time during these hours and there will be staff available to help you. Prospective members are also welcome to visit during these hours to have a look at the gym.
GeekFit request hours mean that the gym is unstaffed by default, but members may request to have an educator on-site to assist them if their schedule does not work with regular staffed hours. Prospective members may request to come see the gym during these hours, and can do so by filling out the contact form at the bottom of this page.
Can I access the gym outside of staffed hours?
Yes! Every GeekFit member over the age of 16 has an access tag that allows 24/7 access, even when the gym is unstaffed. Non-members and children under the age of 16 are not allowed on-site if the gym is not staffed.
What time is the gym busy?
GeekFit gym is usually busiest between 9-11am and 4-6pm on weekdays, where there may be anywhere from 3 to 6 people in the gym at once (Even our "busy" periods are pretty quiet). As a limited-membership facility, we strive to prevent overcrowding before it happens.
What time is the gym quiet?
Early mornings (before 9am), lunchtime and late night (after 7pm) are great times to come into the facility if you prefer a nice, quiet gym for your workout.
FAQ - Geefit Coaching Service
Can I really get help from a coach as part of my GeekFit membership? No extra fees?
Yes, you really can! GeekFit fitness educators are available during staffed hours to help you with as much help or guidance as you need. The only limit to the GeekFit Coaching Service is that it does not include one-on-one undivided supervision. We make sure everyone gets the attention they need, as part of our fluid coaching system.
What do you mean by "fluid" coaching system?
By cutting out some of the unnecessary fluff that you pay for in ordinary personal training, we can maximise every second with you so that our coaches can flow between clients, giving high quality, concentrated efforts to more people in less time.
Our educators don't stand around counting reps, and they don't sit by idly on their phones tracking weights for you. They will, however, give you all the time you need for education, form checking and guidance. You get the time you need - No more, no less.
How is that possible? How do you manage all the members?
At GeekFit, all the work we do with you is done while you are right in front of us - we don't do homework or take work home. Showing up consistently is one of the keys to success in the gym, and this training system encourages that.
We have a heavy focus on education, so the longer you train with us, the less daily help you need - new members will spend more time with us every session, while long-term and experienced members will spend more time with us for exercise progression every 4-6 weeks. By limiting new member intakes, we can make sure we have an effective, balanced triage system for helping both new and seasoned members fairly.
How much time will I get with a fitness educator as part of the coaching service?
Time with our educators is dependant on a number of factors, but our coaches will give you as much time as possible based on circumstances. If the gym is quiet and you are new, it is not unusual for coaches to spend your entire session, guiding and educating you. If the gym is busy, we work with a triage system where we prioritise inexperienced members and form-correction on complex movements. Even on our busiest days, we always make time for everyone.
I have an online coach/online training program. How can I use the PT service?
Our educators are here to help you get the most out of any training you choose to undertake, in the safest way possible. We're happy to help you get your technique perfect or give you modifications for exercises if something isn't working for you. Consider us your support team.
I have a coach already, can they train me in your gym?
No. We have extremely high standards for our educators, and due to the nature of the fitness industry, there are many trainers that do not meet our standards. While we are sure that your trainer is one of the good ones, we are unable to quality-check other trainers, so we cannot risk that person potentially coaching you in the gym poorly, and it reflecting on our reputation for quality.
Can I get meal plans from a GeekFit coach?
No. We are aware that many trainers offer this service, but we cannot stress this enough - PTs are not legally allowed to provide specific meal plans, caloric requirements or macro/micro advice (unless they are also a qualified nutritionist or dietician). We take health, safety and legal regulations very seriously, and while we can help you with nutritional management within our scope of practice, we refuse to participate in the trend of PT meal plans. We will gladly refer you to trusted professionals if you would like quality help in this area. If you are in perfect health and within a healthy BMI, a qualified nutritionist can help you with a meal plan. If you are outside of a healthy BMI, or have any health issues, a qualified dietician can assist you.
Do I need to book in for the GeekFit Coaching Service?
If you are coming in during our "Walk-In" staffed hours, a trainer will be here to help you, and you will not need to book in. If you feel like you need lots of help or it is one of your first sessions, feel free to call ahead and ask us what times will be quiet, to ensure you can get the most from your visit.
If you would like to utilise the GeekFit Coaching Service during our "By Request" hours, you can ask one of our staff for availabilities or email us at email@example.com before COB Wednesday prior to your desired visit.
What if I need/want one-one-one sessions?
If you would like scheduled and undivided attention, please message us about our paid coaching sessions, which give you the option to get an additional coach presence exclusively for you. If you are medically required to have supervision during training, then paid one-on-one coaching sessions are essential - we cannot guarantee undivided supervision otherwise.
FAQ - Training
Do you allow chalk use in GeekFit?
We allow respectful chalk use at GeekFit and have a chalk bucket on site for clients to use. We will not hesitate, however, to limit chalk use in individuals who use chalk inappropriately, making excessive mess. Do right by us, and we'll do right by you.
Do I need to put my weights back after use?
Yes, it is a condition of membership at GeekFit that weights are returned after use. Failure to do so on a regular basis will result in an additional cleaning fee for someone to clean up after you and/or membership termination. Do right by us and we'll do right by you.
Can I drop my weights?
No. If you can't complete the eccentric component of the movement with good form, you aren't strong enough to be lifting that weight. Please leave your ego at the door.